Privacy Policy and Confidentiality of Information

The team of Al Diwaniya Omani Sweets Welcomes you and thanks you for your trust. We inform you that, out of our commitment and full awareness that users have rights, Al  Diwaniya Omani Sweets team seeks to preserve users’ personal information in accordance with the Privacy Policy and Confidentiality of Information mechanism applied at Al  Diwaniya Omani Sweets. Accordingly, we clarify that the Privacy Policy and Confidentiality of Information under which your personal information will be handled is as follows:

First: Information collected and retained by Al Diwaniya Omani Sweets in our databases

• The user’s personal information, such as name, age, email address, personal ID number, or residence card number.
• The user’s personal login information, such as username, password, email address, and the password recovery question and its answer.
• The nature of the electronic platform may require certain information related to cookies for electronic purposes that facilitate interaction between the store and the user.

Second: Does Al Diwaniya Omani Sweets share this information?

• Naturally, Al  Diwaniya Omani Sweets seeks to retain this information in a manner that preserves user privacy. We retain this information solely for the purpose of improving the quality of the website and facilitating interaction between Al  Diwaniya Omani Sweets and the user.
• As a general rule, all such information is accessed only by those responsible for Al   Diwaniya Omani Sweets website, and it shall not be published or disclosed to third parties.
• As Al  Diwaniya Omani Sweets seeks to ensure the safety of users, in the event that Al  Diwaniya Omani Sweets observes any unlawful or illegal activity carried out by a user, Al  Diwaniya Omani Sweets may notify the competent authorities after consultation with the company’s legal advisor.

Third: How secure is the confidentiality of information on the website?

Al Diwaniya Omani Sweets website seeks to maintain the confidentiality of users’ information and adhere to its privacy policy and shall not violate the provisions of these rules and policies. However, since it is not possible to guarantee this 100% over the internet, the team of Al Diwaniya Omani Sweets website notes the following:

• Al  Diwaniya Omani Sweets strives to preserve all user information and prevent access by any party in violation of the privacy policy applied on our website.
• We work to protect this information through dedicated servers secured by electronic protection systems.
• However, since the internet cannot be guaranteed 100% due to potential breaches or viruses affecting electronic protection systems and firewalls applied on our website, Al  Diwaniya Omani Sweets advises users to maintain complete confidentiality of their information and not to disclose any information that the user considers highly important, as part of our effort to guide and advise users.

Fourth: Is there a third party in the relationship between Al Diwaniya Omani Sweets website and the user?

This Privacy Policy defines cases in which there is a third party, such as marketers, technicians, consumers, and any other person related to the relationship.

Fifth: Rules and provisions for using Al Diwaniya Omani Sweets website

All obligations of Al Diwaniya Omani Sweets, all obligations of users, and all rights arising in the relationship between the user or consumer and Al Diwaniya Omani Sweets website are established herein. These rules constitute the Privacy Policy and Confidentiality of Information, which is derived from the agreement concluded between the user and Al  Diwaniya Omani Sweets website regarding the legal and regulatory relationship between them. This Privacy Policy and Confidentiality of Information has been established to ensure the credibility and trust that Al Diwaniya Omani Sweets website seeks to provide to its users.